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I honestly cannot recommend Russell highly enough. He has been absolutely amazing from start to finish. During my recent car loan application, I had trouble uploading my statement to the lender portal because the link wouldn’t work properly. I felt so stressed, but Russell was incredibly patient, calm, and supportive throughout the whole process. He never once made me feel silly or like I was a burden. Instead, he guided me step by step and responded quickly every time I hit a hurdle. I was never left in the dark, and his communication was consistent and reassuring the entire way through. What makes this even more special is that Russell also helped me secure my first home five years ago, and now he has helped me again with my car loan. That kind of long-term trust and reliability is rare. He is simply amazing at what he does, professional, responsive, knowledgeable, and genuinely caring. I’m so grateful for his support and will absolutely be calling Russell for any future loans. Thank you again for everything! 🌟

Total loans have helped me several times over the years. They got me across the line as a single income parent, purchasing my own home when no-one else could help. They have recently secured a draw back on my equity of that home for a holiday and to do some Reno's. Russell was there for me from start to finish and made it super easy for me without needing to make face to face appointments, and with our busy lifestyles these days was even easier. I highly recommend these guys and have encouraged all my friends to get in touch. Thanks again Total loans 😊

Russell had been amazing from the first phone call. I had issues getting finance previously with my old mortgage broker (from my home town) and as soon as he saw Port Hedland as the location, basically said no ...